Books will be shipped directly from Amazon.com to the purchaser. Please contact Amazon regarding issues with damaged products. In the event Amazon offers a refund for a damaged book, please contact WolfSinger Publications at firstname.lastname@example.org. As soon as Amazon notifies that the refund is being process – WolfSinger Publications will issue a refund to your card. Requests for refunds will not be accepted more than 14 days after receipt of the product.